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Online Banking Help

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FX Linked Deposit

1.What is the minimum deposit amount?

2.What is the maximum deposit amount?

3.What currency pair combinations are available?

4.Is there any subscription charge for FX Linked Deposit displacement online?

5.What are the service hours for FX Linked Deposit displacement through online banking?

6.How do I place FX Linked Deposit?

7.How can I cancel the deposit after booking?

8.How do I know the repayment amount and currency of the FX Linked Deposit booking on maturity date?

9.Will I receive an advice for FX Linked Deposit online booking?

10.How long will my placement history be available?

11.When will the fixing exchange rate will updated in "Placement History" under "FX Linked Deposit"?

12.Why can't I see the FX Linked Deposit placed today in "Portfolio" under "FX Linked Deposit"?

1. What is the minimum deposit amount?

The minimum deposit amount is USD10,000 or equivalent.

2. What is the maximum deposit amount?

The maximum deposit amount is USD250,000 or equivalent.

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3. What currency pair combinations are available?

You may choose any currency combinations between HKD or USD and EUR, JPY, AUD, NZD, CAD, GBP, CHF.

4. Is there any subscription charge for FX Linked Deposit displacement online?

No.

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5. What are the service hours for FX Linked Deposit displacement through online banking?

Please refer to the FX Lined Deposit Placement in Online Banking Service Time Table.

6. How do I place FX Linked Deposit?

To place a FX Linked Deposit, go to "Deposit Displacement" of "FX Linked Deposit" under "Investments". Fill in the required information, get the updated rate and choose your initial exchange rate.

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7. How can I cancel the deposit after booking?

After confirmation of FX Linked Deposit displacement, the deposit cannot be cancelled until maturity.

8. How do I know the repayment amount and currency of the FX Linked Deposit booking on maturity date?

Set up Online FX Linked Deposit Maturity eAlert and you will receive notification via SMS upon maturity.

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9. Will I receive an advice for FX Linked Deposit online booking?

Yes, you will receive a transaction advice.

10. How long will my placement history be available?

Each placement record will be available for 3 months on Online Banking.

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11. When will the fixing exchange rate will updated in "Placement History" under "FX Linked Deposit"?

For FX linked deposit placed at Online Banking, the fixing exchange rate will be updated at around 3:00 pm on the fixing date.

For FX linked deposit placed at branch, fixing exchange rate will be updated on the next business day after the fixing date.

12. Why can't I see the FX Linked Deposit placed today in "Portfolio" under "FX Linked Deposit"?

The FX Linked Deposit will be shown on Online Banking one business day after the Deposit Start Date.

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