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Service Time |
You can log on to CCB (Asia) Online Banking 24 hours 7 days a week, but some services may have different available hours.
Listed below are the service available hours for the respective type of transactions. Please note that all transactions made after the service available hours, or on a public holiday, will be treated as next banking day transactions.
| ONLINE BANKING SERVICE TIME TABLE | ||
| (**All hours below are in HONG KONG time**) | ||
| BALANCE ENQUIRY | ||
| Account Summary/ Transaction History | Daily | 24 hours |
| LOCAL FUNDS TRANSFER | ||
| To an Account in CCB (Asia) | ||
| Between same currency | Daily | 24 hours |
| To an Account in Another Bank | ||
| Fast Payment System (FPS) Express Transfer (CHATS) |
Daily | 24 hours |
| Monday to Friday | 00:00 - 16:30 (Value Same Day) 16:31 - 23:59 (Value Next Business Day) |
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| Saturday, Sunday or Public Holiday | Value Next Business Day | |
| FUNDS TRANSFER - TO AN ACCOUNT OVERSEAS | ||
| All currencies except those below | Monday to Friday | 09:00 - 15:30 Value Same Day |
| Saturday, Sunday or Public Holiday | 09:00 - 15:30 Value Next Business Day* |
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| JPY, AUD, NZD and SGD | Monday to Friday | 09:00 - 15:30 Value In Next Business Day* |
| Saturday, Sunday or Public Holiday | 09:00 - 15:30 Value In Two Business Days* |
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*The above business days are non-public holidays from Monday to Friday, excluding Saturdays, Sundays and public holidays
| ACCOUNT OPENING | ||
| HKD Statement Savings Account | Daily | Process within 3 business days |
| HKD Checking Account | ||
| USD Checking Account | ||
| Multi-Currency Statement Savings Account | ||
| RMB Statement Savings Account | ||
| TIME DEPOSIT PLACEMENT | ||
| Time Deposit Opening | Monday to Friday | 09:00 - 18:00 (Value Same Day) |
| Other than these hours | No placement is allowed at same day(or you may place a forward date instruction) | |
| BILL PAYMENT | ||
| Register Bills | Daily | 24 hours |
| Pay Bills (to Merchants on EPSCO Payment) | Monday to Friday | 00:00 - 16:00 (Process on Same Day) |
| Process on Next Business Day | ||
| Edit Bill Payments | Daily | 24 hours |
| FOREIGN EXCHANGE | ||
| Foreign Exchange | Monday to Saturday | 09:00 on Monday - 05:00 on Saturday (Process on Same Day) |
| Saturday | 09:00 – 13:30 (Process on Same Day) |
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| Sundays, Public Holidays or other than these hours | No placement is allowed | |
* For December 25 and January 1, the closing time is 5:00 a.m., and will be opened again at 9:00 a.m. on December 26 and January 2 (except Sundays and Public Holidays on Saturdays).
| SECURITIES TRADING | ||
| Local Securities Trading | Daily | 24 hours (instructions input during non-trading hours or non-trading day will be treated as an instruction given to the Bank on the next relevant trading day) |
| Shanghai Northbound Trading | Trading day of Shanghai Northbound Trading | 09:15 - 15:00 |
| MUTUAL FUND TRADING | ||
| Monday to Friday | 00:00 - 14:30 (Process on Same Day) |
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| Other than these hours | Process on Next Business Day | |
| GOLD TRADING | ||
| Monday to Saturday | 09:00 on Monday - 04:00 on Saturday
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| Closing arrangement on a special date | 04:00 on 25 Dec. – 09:00 on 26 Dec. 04:00 on 1 Jan. – 09:00 on 2 Jan. |
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| CROSS BORDER LONG CARD SERVICE | ||
| Account Summary | Daily | 24 hours |
| Account Transfer | Daily | 24 hours (Process on Same Day) |
| (From CCB (Asia) Remittance Account to CCB Remittance Account) | ||
| TRAVEL INSURANCE | ||
| Travel Insurance Application | Monday to Sunday | 24 hours (Commencement Date should be within 60 days from tomorrow) |
| eALERT SERVICE | ||
| Monday to Sunday / Public Holiday |
24 hours | |
| OTHER SERVICE REQUEST | ||
| Setup / Delete / Inquire Personal Payee List | Daily | 24 hours |
| View and Change Daily Limit | Daily | 24 hours |
| Rate Enquiry | Daily | 24 hours |
| Order Checkbook | Daily | 01:00 - 00:00 |
| Request Statement | Daily | 24 hours |
| Update Personal Contact Information | Daily | 24 hours |