You are welcome to contact us. Please provide the following information.Your information will be encrypted to ensure the transmission security.
Please note :
This inquiry form is for product inquiries only instead of submitting urgent banking instructions or emergency notifications (such as reporting lost card or suspicious fraud transactions). For account transaction services, please log in to online banking and mobile banking.
If you suspect fraudulent activity or a suspicious transaction, have provided personal information to bogus phone calls or email, you should immediately contact the Bank and report to local Police or the Hong Kong Police e-Report Center for police follow-up and investigation.
Please note :
This inquiry form is for product inquiries only instead of submitting urgent banking instructions or emergency notifications (such as reporting lost card or suspicious fraud transactions). For account transaction services, please log in to online banking and mobile banking.
If you suspect fraudulent activity or a suspicious transaction, have provided personal information to bogus phone calls or email, you should immediately contact the Bank and report to local Police or the Hong Kong Police e-Report Center for police follow-up and investigation.
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