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Please note :
This inquiry form is for product inquiries or suspicious fraud transactions reporting. For account transaction services, please log in to online banking and mobile banking.
If you suspect fraudulent activity or a suspicious transaction, have provided personal information or e-banking credentials with the suspected bogus phone callers, emails or suspicious hyperlinks/websites, please change your e-banking password, and report any irregularities to the Bank, and the Hong Kong Police Force via e-Report Centre immediately.
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